Our clients are at the heart of everything we do.  

They are our greatest asset and the driving force behind every innovation at Thesis SM.

GLOBALLY CONNECTED, LOCALLY FOCUSED

At Thesis SM, we are committed to building strong, long-term relationships with our clients and fostering a community where collaboration thrives.
Our User Groups, Community Portal, and ongoing engagement create space for meaningful dialogue, shared expertise and collective problem-solving, so together we can shape a Student Information System that truly supports the evolving needs of higher education.

  • Collaborative Innovation
    The community drives the evolution of Thesis SM. Insights from users and thought leaders help shape a platform that meets the real needs of higher education institutions in the UK, Ireland and Canada.

  • Shared Learning
    Engage with a network of HE professionals, share experiences, and discover strategies that improve student and institutional outcomes.

  • Ongoing Growth and Support
    The community provides access to workshops, events, and resources designed to help institutions get the most out of Thesis SM, whether you’re just starting or scaling your initiatives.

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EVENTS' HIGHLIGHTS

This year, we brought our Thesis SM community together across multiple fantastic user group events, each filled with insights, collaboration, and shared experiences.

Thesis SM Annual In-Person User Event

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2025 Event Hosted by Dublin Business School, Dublin, Ireland 15-16 July 2025 

Our Thesis SM Annual In-Person User Event brings together colleagues from live and implementing clients from across the UK, Ireland and Canada for two days of collaboration and knowledge-sharing. The event gives clients with our Thesis SM platform the opportunity to engage directly with peers from other universities and colleges, exchange best practices, and share real-world experiences. They also provide an important forum to influence the future strateic direction and product evolution of Thesis SM.
 
Across the two days in July, participants took part in product deep dives, strategy discussions, and hands-on feedback sessions, while also enjoying valuable networking opportunities. The 2025 sessions included Thesis SM strategic direction, the next stages of evolution of our cloud native infrastructure, a detailed product roadmap presentation, roadmap prioritisation workshops, best practices in the use of Thesis SM Utility Tool and Thesis SM Integration Platform, and Q&A with the Thesis SM Executive Leadership Team. We also had time to relax and enjoy informal networking at our Client Appreciation Dinner. The insight and energy throughout the event highlighted the strength of this community and the important role our clients play in guiding the next phase of Thesis SM.
 
Our 2026 Event is currently being planned for the summer and we are already looking forward to it.

Thesis SM UKI Virtual User Group

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User Group Leader: Gareth Morris (Principal Customer Support Consultant, Thesis SM)

Our Thesis SM UKI Virtual User Group offer a valuable opportunity for institutions across the UK and Ireland to connect and collaborate. These sessions give our clients the chance to engage directly with peers and our team, exchange ideas, and share feedback that helps shape the future of Thesis SM.

The discussions focus on upcoming product roadmap developments and collecting thoughtful feedback to enhance the Student Portal’s UI/UX.

Thesis SM Canada Virtual User Group

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User Group Leader: Lauren Draper (Team Manager, Algonquin College)

Our Thesis SM Canadian User Group bring together colleagues from across the country to collaborate, share ideas, and guide the platform’s evolution.

Our sessions focus on setting group goals, exploring the product roadmap, and exchanging feedback on the Student Portal UI/UX. Participants also review portal feature requests, discuss the sponsor process in Thesis SM Admin and explore credit-transfer process improvements.

These interactive conversations help shape future developments and strengthen connections across the Canadian higher-education community.

Thesis QLS UK Virtual User Group

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User Group Leader: Rhys Morgan (Engineering Manager, Thesis SM)

Our QLS UK User Group bring our community together for virtual sessions designed to keep institutions informed and connected around key sector developments. While clients already have dedicated channels to raise individual issues through Client Engagement, these sessions focus on providing a shared space to hear directly from statutory bodies such as UCAS, HESA, and the Department for Education.

They offer institutions the chance to understand upcoming changes and discuss their potential impact. We also use the User Group to highlight any key enhancements or updates within QL.

We also spend time looking ahead with roadmap discussions for future years. Each session ends with an open forum, giving attendees the chance to ask questions, share insights, and raise any institution-specific points that help strengthen our shared understanding.

 

Thesis SM User Community - Higher Education Success
COMMUNITY PORTAL

The Thesis SM Community Portal: Built for Clients, Powered by Collaboration

Thesis SM is more than a student information system, it’s a gateway to a thriving community of higher education professionals. When you implement Thesis SM, you gain exclusive access to a network of institutions, partners, and experts, all collaborating to reimagine what a modern SIS can achieve.

Our community portal supports every stage of your journey. Through user groups, roundtables, workshops, and online discussions, members share insights, tackle real-world challenges, and exchange solutions that deliver measurable impact on campuses. Implementation may take time, but with the community by your side, you have guidance, inspiration, and support every step of the way.

What makes our community portal truly unique is the collaborative spirit - it’s not just about adopting software, it’s about joining a movement that is actively shaping the future of the higher education sector .

Experience the difference of a platform designed for impact - and a community built to help you succeed.

Quality of the experience has been maintained through the communications and the support and the implementation team. Not only was the talk talked, but the walk is being walked!  We are living the experience of a totally transformed company. There was scope for growing with the company in the direction that the sector would wish to go in. What was excellent was the level of engagement from the very senior executive. 

Elly Taylor
Academic Registrar, Royal College of Music

For me, it’s about using Thesis SM to demonstrate what’s possible and to showcase its capabilities to our stakeholders. Building small proofs of concept helps us move beyond old workarounds and rethink how we work. And being transparent about what Thesis SM can do has changed how people see the product’s role in supporting our processes.

Seema Kisnay 
Deputy Director of Digital Product, Royal College of Art

Global Banking School (GBS) has relied on Thesis SM for over three years as our core student information system post implementation. Positioned at the centre of our star schema, it provides a single source of truth for student data, streamlines reporting, and supports informed decision-making.


James Kennedy 
CEO, Global Banking School

During the preparation for Data Futures, Thesis SM went out of their way to make the process as easy as possible for us.

Ruth Cartwright 
Head of Student Records and Academic Registry,
University College Birmingham

STREAMLINE THE ENTIRE STUDENT JOURNEY - FROM APPLICATION THROUGH GRADUATION

Book your Thesis SM demo today!

Join the fastest growing community of higher education institutions who’ve discovered the true value of Thesis SM. Contact us today to learn about how you can make an investment in the future of your institution!

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